Note on Features: Some features documented here require an addon, refer to the Feature List for details.
Note about 'Listings': The use of the term "listings" in the user manual can refer to classifieds, classified ads, standard auctions, dutch auctions, reverse auctions, and buy now only.
Differences
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startup_tutorial_and_checklist:feature_configuration:payments:off_site_gateways:paypal_standard [2018/07/08 18:14] geojames [4) Correct Hosting Configuration] |
startup_tutorial_and_checklist:feature_configuration:payments:off_site_gateways:paypal_standard [2018/07/08 18:15] (current) geojames |
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| If your paypal account is not configured to send back the IPN notification there is no way the software can make the listing live once payment is made. Look to the configuration instructions above for more on how to configure. | If your paypal account is not configured to send back the IPN notification there is no way the software can make the listing live once payment is made. Look to the configuration instructions above for more on how to configure. | ||
| - | ===== Require Admin Approval Set Properly ===== | + | ===== 2) Require Admin Approval Set Properly ===== |
| If a listing is NOT going "live" after payment is received when you expect it to go "live" immediately when payment received....the first t check is if you have "force admin approval" checked somewhere when you don't want it to. The [[startup_tutorial_and_checklist:admin_controls:managing_listings:force_admin_approval|"force admin approval" page of the support wiki will explain]] where to look to see if that has been done by accident. | If a listing is NOT going "live" after payment is received when you expect it to go "live" immediately when payment received....the first t check is if you have "force admin approval" checked somewhere when you don't want it to. The [[startup_tutorial_and_checklist:admin_controls:managing_listings:force_admin_approval|"force admin approval" page of the support wiki will explain]] where to look to see if that has been done by accident. | ||
| - | ===== 2) Site URL Configurations ===== | + | ===== 3) Site URL Configurations ===== |
| The following configurations in the admin tool need to be correct for returning IPN payment notifications to reach your site properly. | The following configurations in the admin tool need to be correct for returning IPN payment notifications to reach your site properly. | ||
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| And the "base file name" configuration should always be "index.php". | And the "base file name" configuration should always be "index.php". | ||
| - | ===== 3) Correct Paypal Email ===== | + | ===== 4) Correct Paypal Email ===== |
| Make sure the email of the paypal account you have set in the GeoCore software matches the account you are using. If you have the software set to "testing mode" you must have a "testing mode" account within that configuration. If you are using the software in live mode make sure you have the live paypal accounts email within that configuration. | Make sure the email of the paypal account you have set in the GeoCore software matches the account you are using. If you have the software set to "testing mode" you must have a "testing mode" account within that configuration. If you are using the software in live mode make sure you have the live paypal accounts email within that configuration. | ||
| - | ===== 4) Correct Hosting Configuration ===== | + | ===== 5) Correct Hosting Configuration ===== |
| Check for the correct "hosting company" configuration mentioned above within the Paypal gateway configuration admin tool. While 99.99% of our clients will leave this to "all others" if you are using Godaddy hosting on an older server you may check this configuration. Run a test transaction or two and set back to "all others" if it does not help. | Check for the correct "hosting company" configuration mentioned above within the Paypal gateway configuration admin tool. While 99.99% of our clients will leave this to "all others" if you are using Godaddy hosting on an older server you may check this configuration. Run a test transaction or two and set back to "all others" if it does not help. | ||
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| While we need to leave this configuration within the software Godaddy eventually changed their ways and readjusted their process to "industry standards" alleviating the initial need for this configuration. We will eventually remove this configuration once we are confident there are still no Godaddy server configurations that require this configuration. We haven't specifically seen the need for this configuration for years but once we remove there is undoubtedly be a need to put it back because an old server somewhere is still alive. | While we need to leave this configuration within the software Godaddy eventually changed their ways and readjusted their process to "industry standards" alleviating the initial need for this configuration. We will eventually remove this configuration once we are confident there are still no Godaddy server configurations that require this configuration. We haven't specifically seen the need for this configuration for years but once we remove there is undoubtedly be a need to put it back because an old server somewhere is still alive. | ||
| - | ===== 5) Expired CA Root Certificate ===== | + | ===== 6) Expired CA Root Certificate ===== |
| If you have done ALL of the above configuration checks and you still do not get an approved transaction when you expect then try this. This should not be your first thing to check but will need to be checked if everything else has been eliminated as a possible issue. | If you have done ALL of the above configuration checks and you still do not get an approved transaction when you expect then try this. This should not be your first thing to check but will need to be checked if everything else has been eliminated as a possible issue. | ||
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| If you have further question open a ticket with support. | If you have further question open a ticket with support. | ||
| - | ===== 6) Curl Does NOT have https Support ===== | + | ===== 7) Curl Does NOT have https Support ===== |
| This is probably the very last thing to check and Geo support may be the only ones outside of your host to verify this is the issue. So make sure of all of the above before you go further. | This is probably the very last thing to check and Geo support may be the only ones outside of your host to verify this is the issue. So make sure of all of the above before you go further. | ||
| There have been times where we encountered a server that did not have https configured into their curl configuration. This required a server side reconfiguration/recompiling of libcurl support to include it. You can probably verify this within your host or your server admin but remember there really isn't a reason to have curl installed without https support and have personally only seen that a few times. But it's happened enough to mention it. | There have been times where we encountered a server that did not have https configured into their curl configuration. This required a server side reconfiguration/recompiling of libcurl support to include it. You can probably verify this within your host or your server admin but remember there really isn't a reason to have curl installed without https support and have personally only seen that a few times. But it's happened enough to mention it. | ||
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