[Support Center] Recently Added Articles

Category links only produce server 404 error pages...pages not found? Why?

Thu, 03 Mar 2011 19:56:07 GMT

If linking within the software (mainly category browsing) is broken the SEO addon has most likely been turned on without all the steps to install SEO Addon being completed. The error you most likely see looks something like this:

404 Not Found

The requested URL /index/listings/categoryXXX.htm does not exist.

Where XXX is the category id.

You will need to either turn off the SEO addon in the Addon Management tool of your Geodesic admin tool or complete the SEO module installation instructions within the online user manual here:

http://geodesicsolutions.com/support/wiki/addons/seo/installation

and the following section of the admin tool:

ADMINISTRATION MENU > ADDONS > SEO > SETTINGS

Why can't users renew certain listings, or why does the renew button not display?

Mon, 18 Aug 2008 18:49:24 GMT

There are 2 main factors that determine if a listing can be renewed or not.

In the admin, on the page Listing Setup > General Settings, look at the setting renewal period. See the tooltips help on that setting for more info.
If the listing has been expired for more than 30 days, the listing may have been archived. Archived listings can not be renewed. If you wish to change the amount of time before a listing is archived, you can do so by adding the following line to your config.php file:
Code:
```
define("BETA_OVERRIDE_DAYS_TO_ARCHIVE",30);
```
To change the number of days, in the line above you would change 30 to be whatever the number of days you wish it to be.

Note that changing the number of days to a high number will result in slower page load times and more disk usage, since images for listings are kept until the listing is archived.

Also note that the archive # days setting was first introduced in version 3.1.0.

Why do I get an empty page when approving my listing in the place a listing process?

Fri, 15 Aug 2008 23:22:49 GMT

Check the following setting in the admin tool:

SITE SETUP > GENERAL > Use SSL for 'Listing' Process

If this is set to "yes" you will need to make sure that you have an "https" address in the following admin tool setting:

SITE SETUP > GENERAL > Secure SSL Site URL

If the "Secure SSL Site URL" setting is empty your software is "redirecting" the browser to an empty url which will either cause a "redirection error" or empty page when the "approve" button is clicked.

Also note that the "https" url redirected to needs to actually exist in that the "https" url redirected needs to actually have an ssl certificate installed on it.

This "https" url also needs to be on the same domain as the software is currently operating on. ie the url in the following admin tool setting:

SITE SETUP > GENERAL > Site URL

I changed the security image to use more chars, but it won't let you enter enough chars in the security image field.

Sat, 16 Aug 2008 04:03:50 GMT

This can happen if you have upgraded from an older version of the Security Image, and try to use the new feature that allows you to specify the number of chars.Â On the client side the field where you enter the security image will only let you enter in 4 of the chars.

Â To fix, it requires changing the HTML used:

Geo Products version 4.0+:

In the admin go to Addon Management > Manage Addons
Click Edit Text for Security Image addon
Click Reset to Default for any of the locations that do not allow more than 4 chars.
Save text changes

Geo Products version prior to 4.0:

In the admin go to Addon Management > Edit Text
Click Edit Text for Security Image addon
Click Reset to Default for any of the locations that do not allow more than 4 chars.
Save text changes

How do I change the index.php file name on the client side?

Sat, 16 Aug 2008 04:03:36 GMT

You can change the "lead" or "root" file of the classifieds/auction system from index.php to anything you wish.Â If you leave the index.php file as is the Geo software will automatically appear when the directory it is installed in is entered into a browser (if there is no other "index" file conflicts in the same directory)....thus making it the default page in the directory it is placed...or the home page of the site if it is within the main directory of your url.Â But if you still wish to change the file this requires a few steps:

1) Within SITE CONFIGURATION > GENERAL of the admin tool you must change the "site url" to contain the name of your new file at the end of the address. You must also change the "file name" setting in the same admin to your new file name. This sets the address for all places within the site that need the address...except templates or html modules.

2) The software comes to you with a "index.php" lead file within the main directory. Change the name of this file to file name you wish to use.Â This file must have a "php" extension.

3) You must use the new file name link within all your page templates and html modules where "index.php" currently is. The default design comes to you with "index.php" as the lead file and so changes would be needed in several places of the design.

Symbols are not showing correctly like the Pound Sign

Sat, 16 Aug 2008 04:03:26 GMT

When I use a pound sign or other symbols they do not display correctly...why is this?

Symbols in html are the same as any html. The correct html needs to be used for them to display correctly across multiple browsers are simply in general. Below is a reference site that maintains a list of html and the corresponding symbols.

http://www.ascii.cl/htmlcodes.htm

If you use the html entity codes in the above listed page the symbols will display correctly no matter the character set you have.Â Many times the above problem can be cleared up by also setting the correct character set within your html/xml headers for your page.Â The most common problem is with the pound sign in that the charset set within the html/xml header of your templates do not support the pound or euro symbol.Â Â Â Â Â Â Â

Good Luck!

When paying for a new auction listing only credit card (Authorize.net) payment option is available. Why?

Sat, 16 Aug 2008 04:03:11 GMT

Check the settings you have made within the auction price plan you have setup for the current user trying to place an auction.Â Check the following setting in your geo admin tool:

PRICING > PRICE PLAN HOME > [EDIT] (AUCTION PRICE PLAN) > COST SPECIFICSÂ > Roll final fee into auction future placement

If this is set to "no" then the Authorize.net credit card gateway will be the only payment type available in the payment details screen of the place an auction process.Â Please read the "help" popup within the admin tool above for this setting to find out more.Â

Why are the Authorize.net credit card transactions not completing successfully within the software?

Fri, 15 Aug 2008 23:28:38 GMT

There are several things that could be a problem.Â The first is to make sure all of the server requirements are met to use the Authorize.net credit card gateway.Â Look here within the Geo Admin tool for the messages that tell you if the proper server requirements are met:

PAYMENTS > PAYMENT TYPES > CREDIT CARD SETUP > AUTHORIZE.NET/PAYTRACE

MHASH is required for the SIM connection method to work.Â cURL is required for the AIM (recommended) method to work. Â

The admin tool has been programmed to automatically connect using the AIM method whenever this admin tool is entered.Â The results of that connection is display in a box immediately below the Authorize.net configuration fields.Â The only thing you need to look for in this data is that the script actually connects.Â Usually any data returned properly from Authorize.net even if it is an error message from them means the basic cURL connection has been established to them.

At first leave the "Verify Peer within Transaction" setting unchecked.Â This has only been in need in esoteric cURL/server configurations.Â If everything else is setup properly and a connection still cannot be established try checking this box for a try or two to see the results.

Not too long ago Authorize.net wanted the password for the account to be included when connecting to them for the purposes of running a transaction.Â They recently reversed this policy and have rejected transactions that have the password to the Authorize.net account within it.Â As above you may try this checking this box to see if sending that data affects the transaction acceptance.

To use the Authorize.net gateway you should only need to set the "Merchant Login" and "Transaction Key" fields.Â All other settings are not essentially necessary to run a transaction. Â

The next step is to make sure is that the instructions to properly configure the Authorize.net admin tool is followied at the bottom of the Geo Authorize.net admin tool.Â Configuration for both the AIM and SIM methods are in the bottom of the page.Â

One thing of note is that the AIM method only needs the "Default Field Separator" field set within the Authorize.net admin tool.Â There is no setting within the Authorize.net admin tool that you tell them you are using the AIM or SIM method to contact them.Â Authorize.net expects a certain kind of connection to them based on the settings you have made within your Authorize.net admin tool for your account.Â All other types of connection to them other than what they are expecting will be rejecting even if you trying to connect to them in a "qualified" way.Â If you set any of the other settings than the "Default Field Separator" when you are trying to use the AIM method your transaction will be automatically rejected.Â So when using the AIM method do not set any urls within the Authorize.net admin tool.

If any of these do not work contact support for further debugging instructions.Â

I get a 404 error when I navigate on the client side to a category from my installation's home page. What's wrong?

Fri, 15 Aug 2008 23:28:26 GMT

This is usually caused when the admin turns on the use of the SEO module here in the admin tool:

ADDON MANAGEMENT > MANAGE ADDONS

This is not all that is needed to install the SEO module. There are more steps to involved outside of the admin tool for this specific addon. Most addons do not require any more the installing and enabling in the addon management section of the geo admin tool. To finish the installation of the SEO module you will need to follow the installation instructions for the SEO addon spelled out in the online user manual found here:

http://www.geodesicsolutions.com/products/manual/interactive/index.html

Look within the following section of the online manual:

ADMINISTRATION MENU > ADDON MANAGEMENT > SEO > SETTINGS

We suggest turning off the use of the SEO addon within the addon management tool until the installation is complete.

wysiwyg editor buttons appear vertically instead of 3 rows they should appear in

Sat, 16 Aug 2008 04:02:59 GMT

Issue:
The tinymce editor buttons on the listing details creation screen appear in
a long vertical list rather than their tidy, default 3 row format.

Cause:
In an attempt to fix a spliced image issue in Firefox or Opera you may have
updated your geostyle.css file by adding one or both of the styles below.
Either of these img styles will cause undesirable appearance of the tinymce
editor.

img { display: block; }

img { vertical-align: bottom; }

Work Around:
1. Delete the above two styles from your style sheet.
2. Create a new style like this one:

.imgfix img { display: block; vertical-align: bottom; }

3. Call this style only in areas needed to fix image issues. For example:

alt="" border="0" xsrc="images/example_img_1.gif" />

alt="" border="0" xsrc="images/example_img_2.gif" />

How do ban IP blocks in the IP banning feature?

Sat, 16 Aug 2008 04:02:37 GMT

You can use a "wildcard" variable within the ip banned to enter whole blocks of ip's. Just make sure the wildcard variable "*" is used to represent a whole block instead of just a single digit. If you wanted to block:

123.123.123.1-256

You would use:

123.123.123.*

How do I make the HTML button show on the description text editor in 3.0.*?

Sat, 16 Aug 2008 04:04:18 GMT

Problem:

How do I make the HTML button show on the description text editor in 3.0.*?

Solution:

The following steps are un-necessary once you have updated to 3.1, since 3.1 shows the HTML button by default.

These steps require making a change in a PHP file. To ensure that you can restore the original file in case anything goes wrong, make a backup of the file classes/site_class.php.
Edit the file classes/site_class.php with a text editor such as WordPad, or an editor that is PHP friendly.

Search for the text:

theme_advanced_disable : 'visualaid,help,styleselect,code,cleanup,image',

Replace that line of text with:
```
theme_advanced_disable : 'visualaid,help,styleselect,cleanup,image',
```
Note that what has changed, is that the text "code," was removed from the line.
Save the changes, and upload the edited file.
Go through the place a listing process, and the HTML button should now show on the editor.
If you do not see the HTML button, be sure to clear your browser's cache and refresh the page.
If there are any problems, restore the backup you created in step 1 above.

I get a "template failure" error message when I go to an affiliate page...what's wrong?

Sat, 16 Aug 2008 04:02:27 GMT

This error message happens because there is no page template assigned for use within the affiliate system for this user group.

The page templates used within the affiliate system are controlled on a user group by user group basis.Â To correct the above error you will need to go to the user group admin tool and edit the user group for the affiliate whose page generated this error message.Â Edit the user group this affiliate/user belongs to.Â Go down to the "affiliate privileges" section of the user group edit admin tool page.Â Since the "Use Affiliate Privileges" checkbox is checked you will see the "Affiliate Section Templates for Languages" section immediately below.Â This templates section appears automatically if the "Use Affiliate Privileges" checkbox is checked.Â You will need to make page template choices for each page of the affiliate section.Â These page templates will appear as the page templates for each of these pages within the affiliate section when a user from this user groups affiliate pages are used.Â

Don't forget the use of the "(!AFFILIATE_INFO!)" tag within the affiliate page templates so that the information the affiliate enters into their "affiliate html" field of their client side user information edit page.Â This field allows the affiliate client to customize their affiliate pages to show off their ads as if it were their own site.Â You may keep this in mind when creating these page templates to increase the emphasis of their information and possible suppression of your site's information depending on your use of the affiliate feature.

Why are there registrations needing approval within the admin tool when I don't have the script set to approve all registration?

Fri, 15 Aug 2008 23:28:12 GMT

If you use the email verification system within the registration process registrations will be listed within the registration approval admin tool until the client verifies their registration through the use of the registration approval link with the verifying email sent to them. If the client does not receive their registration verification email, cannot make the link in the email to work, typed their email address incorrectly in the registration process or just does not click the approval link their registration will be within the registration approval admin tool. All registrations left unapproved will be removed after a few days. Unverified registrations are left here so that you as the admin can manually approve the registration in case of communication problems. If a client has not verified their registration they will not be able to register with the same username/email address unless you as the admin delete their unverified registration or the system does it automatically after a few days.

If the client is not receiving their registration verification email there could be several things happening. Within the email verification system an email is sent to the client that contains a link they must click to verify their registration. The problem is several things could have happened to the email. The client could have received the email several hours after it is sent and hadn't noticed yet to verify. The email could be sitting in the clients spam folder where they wouldn't look. The client could have entered a wrong email address and never received the email. There could be a "bot" responsible for the registration and the registration may never be verified. There could also be email problems at your site or configurations in your software not sending the email.

Firstly make sure that email is sent from your server. You can then try to send an email to registrant to see if they received the verification email. But there may never be a way of verifying every registrant as the email verification system is designed to weed out some bad registrants. These bad registrants may never be verified and thus be removed automatically by the script.

PLEASE NOTE:Â The admin approves all registrations feature will trump the email verification system if both features are on.Â The email to verify the registration will be sent out but the link for the registering client to click and approve the registration will not be within the email.Â By turning on the admin approves all registrations feature the link in the email will be removed so that the admin is the only one that will approve registration.Â The email cannot be verified by the system if the admin approves all registrations feature is turned on.Â

The browser hangs after submitting registration information form in the registration process. How to fix?

Sat, 16 Aug 2008 04:01:47 GMT

After the personal information is submitted to the script that information is verified as complete by the script and saved in the database.Â Immediately afterwards the script tries to send an email whether to verify the email address used in the registration or send the registration successful email if the email verification process is not used.Â In most cases this is usually the first time a script is sent by the script after installation.Â Many times the reason for the browser hanging (sometimes staying on the registration personal information collection page) is the script hangs at trying to send one of the above emails.Â The script cannot get past the "mail" function until the server responds that the "email information" was received and sent or placed in an email queue.Â

The first thing to try is to change the email configuration in the admin to another setting.Â The admin tool concerned is here in the admin tool:

E-MAIL SETUP > GENERAL E-MAIL SETTINGS

In most cases you should change the method of email connection from "Standard SendMail Connection" to "SMTP Connection".Â Try the default information to right of the "SMTP Host" and "SMTP Port" first or any information provided by your host first.Â

If the issue persists contact geosupport@geodesicsolutions.com.Â

How do I set up my site to use Turkish charset?

Mon, 21 Mar 2011 18:20:25 GMT

How to set up a site to use Turkish text:

Versions 3.0+
These instructions are included in the following support wiki article:

http://geodesicsolutions.com/support/wiki/tutorials/using_different_character_sets/start

Versions Before 3.0:

1. Edit the file xss_filter_inputs.php (or clean_inputs.php if that file exists instead). Find the line:

$input_vars=htmlentities($input_vars);

Replace with:

$input_vars=htmlspecialchars( $input_vars, ENT_COMPAT, 'UTF-8');

2. In the same file, find the line:

$_REQUEST['b']['username'] = htmlentities($_REQUEST['b']['username']);

Replace with:

$_REQUEST['b']['username'] = htmlspecialchars($_REQUEST['b']['username'],ENT_COMPAT,'UTF-8');

3. Follow the instructions 2-4 of the Versions 3.0+ section at the top.

How do I remove or upgrade features attached to a listing or the expiration for a listing as the admin?

Fri, 15 Aug 2008 23:27:59 GMT

Find the user that placed the listing in question within the user admin tool of the Geo admin tool.Â Once you find the user "view" their user details.Â Below the user's registration/personal information is a list of that user's current listings.Â Next to each of those current listings is a column with a "change" link.Â Click that "change" link and you will be taken to an admin screen that will allow you to add/remove any extra features attached to that specific ad.Â You can also change the expiration of the listing within this page also if you need.Â Once you are through making your changes to the listing click the "save" button at the bottom of the page.

I get "This invoice has already been paid. For more information, please contact the merchant." when I am redirected to Paypal.

Fri, 15 Aug 2008 23:54:38 GMT

I get "This invoice has already been paid. For more information, please contact the merchant." when I am redirected to Paypal to make payment for a service on my site.Â Why is this happening?

This can happen when you have received payments through paypal.com by other software on your site or by previous software used on your paypal account to accept payments.Â Each transaction sent to paypal.com (using the IPN payment method) must have a unique transaction id.Â If you do have or have had other software on your site sending transactions through your paypal account that software sent unique transaction id'sÂ to paypal for each transaction.Â If the otherÂ software operated like ours they most likely started their transaction id's at 1.Â Paypal keeps track of all transaction id's sent to them and if they encounter the same transaction id sent by a piece of software through their system they will display the following message:

This invoice has already been paid. For more information, please contact the merchant.

To remove the problem we generally change the starting pointÂ our software will use to generate those transaction id's.Â We generally just need phpmyadmin access to insert a dummy id into the paypal transactions database table...an id very different from the 1 the software starts with.

I can't turn on/off category counts next to my categories.

Fri, 15 Aug 2008 23:27:46 GMT

Enterprise versions only:

Finding the admin controls to control the display of the category counts depends on how you are displaying the category navigation within your design.Â There are two distinct ways to display the category navigation in the design: category navigation modules or embedded within the mainbody.Â If you display the navigation within the mainbody tag the controls on whether to display and how to displayÂ the category naviagation by this methodÂ can be found here in the admin tool:

SITE SETUP > BROWSING > "display category navigation"
SITE SETUP > BROWSING > "display category xount"
SITE SETUP > BROWSING > "choose how to display category counts"

If you have chosenÂ a module to display the category navigation within your design the controls on how to display the category navigation is found within the admin tool for that module.Â There are several category navigation modules giving you great flexibility in displaying category navigation in several places thorughout the script and each of these category navigation modules have their own individual display controls and css.Â You should only need to find which category navigation module you are using in the page you wish to make the change in.Â You can navigate to the page you wish to make the change on within the PAGES admin tool.Â On each pages admin tool is a complete list of the modules attached to that page.Â Find the category navigation module you are using to display the category navigation within that page and click on it.Â You should be taken directly to that modules admin tool.Â All admin pages for the category navigation modules can also be found here within the admin tool:

PAGES MODULES > BROWSING > CATEGORY NAVIGATION

What are credits within the software?

Sat, 16 Aug 2008 04:01:35 GMT

A credit issued to a client gives that client the ability to place one listing without paying for the placement charge.Â The credit does not cover the cost of extra features if they are selected by the client within the place a listing process.Â The credit does not cover the cost of final fees on auctions after the auction closes.Â Credits can only be used within the place a listing process unless you have specifically set them useable within the renewal process within the admin tool.

Credits are only issuable to a client who is on a fee-based price plan.Â Credits cannot be issued to a client attached to a subscription-based price plan as credits have no effect within a subscription-based price plan.

Credits can issued to clients manually within the user admin tool.Â Find the client you wish to give the credits to by browsing or searching.Â If the client is attached to a fee-based price plan there will be an option to "add credits" to that user where their current price plan is displayed at the bottom of their registration information.Â While adding the credit you also have the ability to place an expiration on the credits you are issuing to the client.

Credits can be issued automatically at registration through the price plan admin tool registration specifics form.Â You can set the number of credits to be issued and then have the ability to set the expiration on those credits by a fixed date or a fixed date from the registration date.

Note that in Geo 4.0 and higher, credits have been renamed to tokens to help reduce confusion on what exactly it is used for.

Why is my stores.php showing a blank webpage?

Fri, 15 Aug 2008 23:27:30 GMT

Stores.php is only a routing file.Â Â The file, stores.php, only display content when a store id is supplied e.g., http://www.mysite.com/stores.php?store=1

If a store id is being supplied and you are getting a blank page, make sure you have a default storefront template.

Why are my extra question and checkboxes displaying differently?

Sat, 16 Aug 2008 04:00:26 GMT

With versions 3.0.0 and greater, the output of the extra questions and checkboxes sections are controlled by HTML list elements instead of table rows and columns. If you are upgrading from a pre 3.0.0 installation to a post 3.0.0 installation please add the following styles to your stylesheet or the style portion of your template to correct the display.

/* extra questions and extra checkboxes */
.extraCheckboxes {
margin:0px;
padding:0px;
float:left;
list-style-type: none;
}
.extraCheckboxes li {
background-image: url('images/checkbox_arw.gif');
background-position: 0px 50%; /* X-pos Y-pos (from top-left) */
background-repeat: no-repeat;
padding-left: 15px;
border: 0px solid black;
white-space:nowrap;
}
.extraQuestionName,
.extraQuestionName li {
margin:0px;
padding:0px;
list-style: none;
}
.extraQuestionValue {
margin:0px;
padding:0px;
list-style: none;
}

When I try to save a template or text, I get a forbidden page (403) error

Sat, 16 Aug 2008 04:04:33 GMT

The 403 forbidden error is generated by the server, usually because there is a "script" tag in the text that is being submitted, that the server perceives as a possible hacking attempt. Contact your hosting provider and ask them how to disable the "mod_security" feature.

On some servers, you may be able to disable the feature by creating a new file, admin/.htaccess that contain these lines:

SecFilterEngine off

How does the site filter system work within the Enterprise versions?

Sat, 16 Aug 2008 04:07:14 GMT

Several users have asked for a better explanation of the "site" filters contained within the admin. The client side "search filters" should not be confused with them. Below is a better explanation of the site filters to alleviate any discrepancies...it is a long one. Hope it helps and lets people know how powerful tool the site filter tool can be.

Site filters can be a powerful tool to simplify browsing throughout your site. The site filter is used to pre-populate a specific field used within a classified ad (and possibly a registration field) and then use that field to filter out classified ads that do not have the value chosen with the filter.

You begin by attaching creating a hierarchy of filters much the same way you create categories. The main or top level filter values are more general while sub-level filter values get increasingly specific. To illustrate the use of filters better we will use a state and county hierarchy example. The first level of filters will contain the states. The second level will contain the counties in each state (remember this is just to illustrate...thatâ€™s a lot of states and counties). Any counties within a state will be contained within that state (added to that state) as if it were a subcategory of another category.

Once you have your hierarchy you then attach each level of the filter organization (state and county in above example) to an optional site wide field using the filter administration tool. For our example we will attach the state level to optional site wide field 1 and the county level to optional site wide field 2. Also turn on the use of optional site wide fields 1 and 2 on a site wide basis within the AD CONFIGURATION > FIELDS TO USE admin tool.

The next step is to attach each filter level to a registration optional field. For our example we will attach the state level to the registration optional field 1 and the counties to registration optional field 2. Also turn on the use of registration optional fields 1 and 2 within the registration configuration screen.

From now on when a user registers they will be asked to choose a state and county as steps within the registration process. The first level choice will appear immediately after the registration code screen (if you choose to use registration codes). The county choice screen will come next with the appropriate county choices that belong to the state chosen in the previous step (all based on the category->subcategory model used within the category administration). We are assuming the user will choose their state and county from the choices...so give explicit instructions to do so within the instructions on the filter choice page. The normal registration form will now appear asking for the usual personal information. Registration optional field 1 will contain the state choice and registration optional field 2 will contain the county choice. An edit link will appear next to each allowing the user to edit the values if they need to.
Once the user completes registration those fields can be edited within their personal information edit screen.

These fields/values within the registration field 1 will now be used to automatically populate the optional site wide field 1 when the user places an ad. The registration optional field 2 value will be used to populate optional site wide field 2 within the place an ad process. This information will be saved along with the ad. Every ad the user enters will automatically have this filter information within it. And if these values are edited within the user information administration section on the client side these values will automatically be updated within all ads attached to that user.

Now insert one of the â€œfilter dropdown displayâ€ modules into your browsing pages. Where they are placed will appear dropdown(s) prepopulated with the state and county information. If no state has been chosen (in our example) the state dropdown will contain the states built within the â€œstateâ€ level of the filter administration. Once a state is chosen the second level counties attached to that state will appear in the second dropdown.

Now only ads that fit the filter value chosen will appear while browsing. If you chose a state only ads that have that state value will be displayed. Once a state (or another state) has been chosen the page will refresh and show only ads belonging to that state. Now the second level counties for that state will be in the second dropdown. If you choose a county only ads within that county and state will appear (in our example). Both filters can be changed to display different ads fitting the criteria within the filters or cleared to display all ads.

In conjunction with the category system a user can quickly narrow down the number of ads to browse through to reach the content they are wanting to view.

The filter system can be adapted to any hierarchy. We just used the state-county hierarchy as an easy way to illustrate how the filter system worked.

My "edit category" link does not appear when editing a listing in the client side listing admin tool.

Sat, 16 Aug 2008 04:00:09 GMT

The "edit category" link within the client side listing admin tool appears or not on whether or not the specific user is attached to a price plan that has category specific pricing within it or not.Â If the price plan the client is attached to has category specific pricing withinÂ it this link will not appear.Â If there are no category specific pricing within the price plan the client is attached the "edit category" will appear next to the "edit details" and "edit images" links.

This is a protection against a client placing a listing in a "cheaper" category when placing the listing.Â Then after paying for placement editing the listing and moving the listing into the more "expensive" category...cheating the site.