Results 1 to 4 of 4
  1. #1
    Join Date
    Mar 2013
    Posts
    9

    Default open letter to : Geodesic Solutions, Rob Dowen , James Park , staff...

    To:
    Geodesic Solutions LLC,
    Rob Dowen , James Park , staff...

    Hello,
    200 + 4 days ago i paid un upgrade to GeoMax.
    You NOT upgraded that license, You NEVER answered to my emails !

    I ask money back if not upgrade or drink a bottle of whiskey in my behalf
    Thank You, geoStaff


    here you have :

    invoicePaid.jpg

    Dorian N. ( nicolasdorian )
    owner of Web Intermedia SRL,
    Bucharest 16/02/2020
    Last edited by nicolasdorian; February 21st, 2020 at 07:25 AM.

  2. #2
    Join Date
    Mar 2013
    Posts
    9

    Default

    200 + 5 days
    Last edited by nicolasdorian; February 21st, 2020 at 07:24 AM.

  3. #3
    Join Date
    Dec 2017
    Posts
    2

    Default

    I haven't gotten a response to any of the help desk tickets I've opened since fall 2018. And now it appears my site is broken for no apparent reason!

  4. #4
    Join Date
    Feb 2009
    Posts
    532

    Default

    About a month ago I paid for download access to upgrade to the latest version 18.02.0. After payment, I immediately had access to download version 18.02.0 automatically without any need for Geo Support interaction or communication. Have you double-checked to make sure you are navigating to the correct location to access your upgrade package?

    Also, I know that 6-month download access costs $99.00 so my other question is, are you sure you paid for an upgrade because the lowest price to get access to the latest version is $99.00 which provides download access for 6 months and it appears you only paid $50.00?

    It says right on the invoice "Instant Download". I hope you get access to what you paid for.

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