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    Hi, Melanie. I think there are a couple of...

    Hi, Melanie.

    I think there are a couple of things about justFRED.ca and how we work that has helped:

    - We're insanely local and promote our site that way
    - The classifieds are only one part of...
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    Ten weeks after launch...

    Our site's been up since late November and the results so far are encouraging.

    After ten weeks in operation, the site is generating about 50,000 page views a week. We only have about 100 live ads,...
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    I believe the tickets were sent from EMAIL...

    I believe the tickets were sent from EMAIL REMOVED

    Edited by admin (privacy)
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    So are you saying they consider us lazy for...

    So are you saying they consider us lazy for sending two trouble tickets in the past month and it's ok to leave us hanging?

    Cheers,
    George
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    Thanks for the note. Yes, I did the voice...

    Thanks for the note.

    Yes, I did the voice mail thing. But doesn't that say something when the recommended way to get a response is to fire all guns - email, trouble tickets, telephone?

    You say...
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    Why is the support ticket system DEAD?

    We've been posting support tickets for weeks - with zero response.

    Now we can't even get into the ticket system.

    The promises of rapid response to support requests is sounding more and more...
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    Re: Getting Customers...

    Any chance of an update?

    Cheers,
    George
  8. Thanks for the heads up. I'll check it out. ...

    Thanks for the heads up. I'll check it out.

    Cheers,
    George
    Smartypants.com
  9. Why is private messaging turned off in this forum?

    Was there a problem at one time?

    Cheers,
    George
    Smartypants.com
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    Re: Getting Customers...

    Make sure you personally welcome each and every one of them. Ask how you can help, if they have any ideas, etc.

    I firmly believe in the following three-step development process: content,...
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