Fatal Error in (CONFIG.DEFAULT.PHP.) in both admin logon & index.php in 4.0.1

[tracy1970]

ok this is getting frustrating here, a few days ago I took my site down and did a complete clean install using the automatic install method for version 4.0.1 geoclassauction enterprise, once complete there was an issue with geo_cashe setting in which i found a hack for in this forum. only to have another issue arrise. I could no longer access my admin backend but only after it sat idle for 2 days then when i tryed to login it kept telling me my login info was incorrect (which it was not) anyhow just to prove i was right i followed the reset admin pass. to the (T) even resetting it to the default login and pass still to no avail i once again removed all the files from my host this time i manually ftp'd and installed as per instruction this time i have no geo_cashe setting errors however i have a new problem with the config.default.php. im guessing im the only one who has encountered this problem since there was'nt any posts regarding this issue in the forums. any help would be greatly appreciated. (by the way i know by upgrading to the latest version will solve all of this) and i'd love for nothing better however its out of the question at the moment. so hopefully someone here can help me out.
Thanks
PS. advanced warning: to those of you who's server hosts have not yet upgraded their php version to the latest and greatest, if you failed to put aside $300.00 for an additional year of support and upgrades if yours has already expired or cannot afford to when they "your hosting provider" does UPGRADE their php version this will also happen to YOU!!!

[jonyo]

ok this is getting frustrating here, a few days ago I took my site down and did a complete clean install using the automatic install method for version 4.0.1 geoclassauction enterprise, once complete there was an issue with geo_cashe setting in which i found a hack for in this forum. only to have another issue arrise. I could no longer access my admin backend but only after it sat idle for 2 days then when i tryed to login it kept telling me my login info was incorrect (which it was not) anyhow just to prove i was right i followed the reset admin pass. to the (T) even resetting it to the default login and pass still to no avail i once again removed all the files from my host this time i manually ftp'd and installed as per instruction this time i have no geo_cashe setting errors however i have a new problem with the config.default.php. im guessing im the only one who has encountered this problem since there was'nt any posts regarding this issue in the forums. any help would be greatly appreciated. (by the way i know by upgrading to the latest version will solve all of this) and i'd love for nothing better however its out of the question at the moment. so hopefully someone here can help me out.

You forgot to mention what the actual fatal error is, not sure how anyone can help without knowing that... ;-)



PS. advanced warning: to those of you who's server hosts have not yet upgraded their php version to the latest and greatest, if you failed to put aside $300.00 for an additional year of support and upgrades if yours has already expired or cannot afford to when they "your hosting provider" does UPGRADE their php version this will also happen to YOU!!!

Yes that is good advise, versions 4.0.6 and before have a compatibility problem with PHP 5.2.10 and higher. Most hosts will have already upgraded by now, but if your host is a little behind the times and is just now upgrading, you will have compatibility problems. As he mentioned, there is a quick hack that should fix it, it's been so long i can't remember what that is right now. I can't speak about the fatal error you are getting still since you never mentioned what it was, and we haven't seen anything like that reported before. For everyone else the "quick hack" usually gets it working.

[tracy1970]

here's the error Fatal error: require() [function.require]: Failed opening required 'config.default.php.' (include_path='.:/usr/local/php5/lib/php')

[tracy1970]

thought i had better include all of the error message (Fatal error: require() [function.require]: Failed opening required 'config.default.php.' (include_path='.:/usr/local/php5/lib/php') in /home/content/b/o/b/bob5057/html/app_top.common.php on line 114)

[jonyo]

That indicates that you are missing the file config.default.php, do you have that file on your site? You might need to upload it from a previous backup.