Geodesic Solutions

I have been using GeoAuctions Premier now for about 4 months and I can't think of enough good things to say. The software works great, the customer support team is world class and I feel safe putting my dollars into this company.

At first I couldn't believe how much the software would cost me and I was a little hesitant because I have been ripped off before purchasing online. Once I got my software and had the support team install it for me I felt a lot better about what I purchased. The Geo team clearly spent a lot of time and money working on this package and they are constantly coming out with updates which has already saved me a lot of money. I wanted to be able to have youtube videos on customer listings but although this was possible originally, there was no control over how many video's could be displayed per user group or even charge for video's if I wanted to. I was going to pay $150 for a third party add-on that would give me control over these aspects but low and behold the new update allows me to do all of this and it didn't cost me anything more than my initial fee for the software. Updates are included in your licence fee and it lasts for a year. Unless you want to renew which I encourage you to do. When I first bought this software I had an idea how to create something great for my community. I didn't have a lot of technical knowledge in terms of website related procedures but 4 months later I am doing all the stuff that I originally thought would take me years to learn. I read some just for dummies books on php,xhtml, MySQL etc etc but most of my knowledge now has come from how well put together the material that Geo has to offer. They put a lot of information in their guides that I just can't help but think that some people are paying thousands of dollars to learn in school. Now I'm running my own auction and soon to be classified/auction site, it looks professional and works flawlessly and I didn't have to spend thousands of dollars and years of schooling to get this great site.

I will most certainly be updating my licence when it expires if nothing else than for the high quality professional customer service. These people are very polite, patient and professional. Some other companies like to, or can't help but to make their customers feel like idiot's when asking technical questions. Geo offer services to professionally install your software and make changes but they also go out of their way to help you troubleshoot problems through the use of support tickets. This knowledge is invaluable for web developers and it puts a smile on my face when I ask technical questions and I find a well thought out response telling me how I can solve my problem. A lot of companies would rather charge you big bucks to fix your problems and not offer you any tips because that would take from their business.

Geo not only provides great technical support but they also have a huge knowledge base with information on every aspect of their software both in user and admin interfaces. It's easy to read and understand and has helped me through many problems.

Once again I cannot say enough about this company, I am a real person that has not been offered any money or benefits for writing this. I am writing this because I have finally found a company that I can trust and I want anyone who is interested in this company to give them a fair chance. They deserve it! You can be sure that this company will deliver! I promise!

Mike Wood
Oshawa, Ontario, Canada